Terms of Service – JUVÉ

Welcome to JUVÉ — a Swedish brand uniting design, emotion, and technology. By accessing our website (juve.se) or purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General

These Terms apply to all visitors, users, and customers of juve.se. By using our website or placing an order, you confirm that you have read, understood, and agreed to these Terms.

JUVÉ reserves the right to update, modify, or replace any part of these Terms at any time. The latest version will always be available on this page. Continued use of the website constitutes acceptance of any changes.

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2. Personal Data & Privacy

Your privacy matters. We collect and process personal data only to:

• Process and deliver your order

• Provide customer support

• Improve our services

• Send relevant communications (where consent is given)

For detailed information on how we handle personal data, please review our Privacy Policy.

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3. Orders

All orders are subject to availability and acceptance. We reserve the right to refuse, cancel, or limit orders in cases of suspected fraud, pricing errors, technical issues, or other irregularities.

Once your order is approved, you will receive an order confirmation by email. A confirmation does not guarantee shipment if errors are later identified.

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4. Prices & Payment

All prices are displayed in the selected currency and include VAT where applicable.

We accept the payment methods shown at checkout. JUVÉ reserves the right to update pricing, promotions, or product availability without prior notice.

In the event of technical pricing errors, we reserve the right to cancel or adjust the order to reflect the correct price.

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5. Worldwide Delivery

JUVÉ delivers worldwide.

We offer two shipping options depending on your selection at checkout:

Express Shipping
Estimated delivery time: approximately 7 business days.

Standard Shipping
Estimated delivery time: approximately 25–30 business days.

Delivery times are estimates and may vary depending on destination country, customs procedures, and carrier delays. JUVÉ is not responsible for delays caused by circumstances beyond our control, including but not limited to customs clearance, transportation disruptions, or force majeure events.

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6. Returns & Refunds

You have the right to return unused products within 30 days of receiving your order, provided they are in original condition and packaging.

Refunds are processed to the original payment method once the returned item has been inspected and approved.

Certain products (e.g., custom or personalized items) may be exempt from return rights. Please review our Return Policy for full details.

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7. SMS & Email Marketing

By providing your email address or phone number, you consent to receive marketing communications from JUVÉ.

You may unsubscribe at any time via the link in the message or by contacting support@juve.se.

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8. Limitation of Liability

JUVÉ shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

We do not guarantee uninterrupted access to the website but continuously work to maintain security, stability, and performance.

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9. Intellectual Property

All content on juve.se — including images, text, product designs, logos, and trademarks — is the property of JUVÉ and may not be reproduced, distributed, or used without prior written permission.

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10. Governing Law

These Terms are governed by Swedish law. Any disputes shall be resolved in accordance with Swedish jurisdiction unless otherwise required by applicable consumer protection laws.

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If you have questions regarding these Terms, please contact us at support@juve.se.