Shipping policy
SHIPPING POLICY
WORLDWIDE SHIPPING OPTIONS: We are proud to offer global delivery to customers worldwide. Choose the shipping method that best suits your needs at checkout.
FedEx Express: (Recommended) For those who demand the fastest possible delivery. Delivery time: Approx. 1 week (5–7 business days). Fully trackable with priority handling straight to your door.
Standard Shipping: Our economical option for global delivery. Delivery time: 15–30 business days. Includes full tracking.
DUTIES & TAXES INCLUDED: Shop with confidence. All duties, tariffs, and import taxes are included in the price you pay at checkout. There are no hidden fees or surprise charges upon delivery—we handle the customs process for you to ensure a seamless experience.
ORDER PROCESSING: All orders are processed and packed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email as soon as your package has left our facility.
TRACKING YOUR ORDER: Once your order has shipped, you will receive a tracking number via email. You can use this number to follow your package's journey. Please allow up to 24 hours for tracking information to update with the carrier.
SHIPPING ADDRESS: Please ensure your shipping address is correct and complete at checkout. We are not responsible for delivery issues or returns caused by incorrect address details.
DELIVERY ISSUES: Delays: While we strive to meet our delivery estimates, shipping times may occasionally be affected by external factors such as weather conditions or high carrier volume. Missing Packages: If your delivery has not arrived within the estimated timeframe, please contact us so we can assist you in locating the package.
CONTACT US: Have questions about shipping to your country or need help tracking an order?
Email: support@juve.se
Blog posts
What Is Vermeil Plating — And Why It Matters in Fine Jewelry
Vermeil plating is a defined jewelry standard built on sterling silver and thick gold layers. When executed correctly, it offers durability, depth, and long-term performance beyond standard gold pl...
Will Moissanite Scratch Over Time?
Moissanite is one of the most scratch-resistant gemstones used in fine jewelry. With a hardness of 9.25 on the Mohs scale, it resists everyday wear and maintains its polish and brilliance over time.
Moissanite: Can You Shower With It?
Moissanite is highly resistant to water and everyday wear, but frequent exposure to soap and shampoo can affect a jewelry’s appearance over time. Understanding how to care for moissanite ensures la...
Moissanite - How to Clean Moissanite Jewelry Properly
Moissanite jewelry is easy to maintain with the right care. Simple cleaning methods using mild soap and warm water are enough to restore brilliance and keep moissanite performing at its best over t...
Diamonds: Are They Really Rare?
Diamonds are often considered rare, but their scarcity is largely shaped by controlled supply rather than true geological limitation. Understanding how diamond availability works reveals a more nua...
Moissanite: Is It Fake? The Truth Explained
Moissanite is not fake — it is a real gemstone with defined structure, exceptional durability, and performance that rivals diamond. Understanding what “fake” actually means reveals why moissanite b...